Managing change is a cyclical and ongoing challenge for organizations, and it can come in many forms: mergers/acquisitions, economic shifts, and regulatory change, to name a few. During times of change, learning and development can play an important role in navigating the change and creating the groundwork of success. In this episode, we’re joined by […]
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Developing an effective leader development strategy and program is a powerful ingredient in your organization’s future success. In this episode, we’re joined by two leader development experts to explore the factors you should consider and the process you should follow when developing a leader development program for your organization, from developing a clear understanding of
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How do you build a modern and engaged learning culture at the public agency that operates the oldest subway system in North America? In this episode, we’re joined by Jay Letourneau, who discusses his experience leading learning and organizational development for the Massachusetts Bay Transportation Authority, who operates public transportation in Massachusetts and the greater
In this episode, we explore learning leadership with Adele Cook, the Chief Learning Officer of the State of Arizona Department of Economic Security (DES), including how the agency serves and supports its stakeholders and learners. In this interview, we explore how DES gains alignment and buy-in for learning programs, and how making the skills and
In this episode, we focus on learning leadership with an interview with Tracy Salters, the Director of Global Learning and Development at American Airlines. With a learner population of between 135,000 and 150,000 learners globally, Tracy’s team of 22 learning professionals are responsible for managing programs across multiple disciplines and topics. The conversation explores the
If you’ve never used learning staff augmentation to bring in new team members “on demand” to help with specific tasks or projects, you may be concerned with how these new staff members will be managed and work alongside your existing learning team, SMEs and your other internal and external stakeholders. The good news is the
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Delegation, the skills and practice of assigning tasks and responsibilities to others, is an important skill for managers and non-managers. Developing the skills and a practice of delegation can create growth for individuals and organizations. In this episode, we explore delegation with expert consultant Joanne Polichetti, the creator of the Delegation Bootcamp, which provides learners
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In the past several years, knowledge workers have embraced technical skills and the realities of blended and remote work. For many, particularly those who are in people-centric sales roles, this new way of working has created new challenges to find ways to relate to customers, to manage their time, but also to manage their own
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In this episode, we discuss the role of volunteer service in the learning and development (L&D) profession. Volunteering can take many forms – authoring articles, sharing resources on a blog or LinkedIn, speaking at a meeting or conference, and volunteer service with a professional organization such as SHRM, LPI, ATD, Training Industry, the Learning Guild,
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In this episode, we discuss building a learning culture. There’s been an ongoing conversation and focus on the ‘learning culture’ of an organization for at least the past decade, and there are many articles over that time which talk about the connection between a culture that supports individual learners’ interest in learning and connects it
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