business goals

CPTM Lesson 9 – Assessing Business and Training Performance

There are many ways to tell if your training is working. People are doing their jobs better, satisfaction is up, business goals are being met and managers are happy. As a learning manager, you can usually group your results into two categories: the financial impact and the performance impact. We’ve been writing about our CPTM …

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Lesson 3 from our CPTM Class

Sometimes not everything is about training. What? Did a training person just say that? This was another lesson (from Lesson 3) in our CPTM class through Training Industry that really made us think. Maybe sometimes the best thing to do is say no to training? We learned that while training is certainly a huge priority, …

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Lesson 2 from our CPTM Class

The second module for our CPTM class this summer really dove right in to the heart of training! In this section we covered The Best Practices of High-Performing Training Organizations. This really motivated us once we saw the Training Industry’s process outlined right in front of us. It drives home the point that a well-informed …

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