sales

In this episode, we explore learning leadership with Adele Cook, the Chief Learning Officer of the State of Arizona Department of Economic Security (DES), including how the agency serves and supports its stakeholders and learners. In this interview, we explore how DES gains alignment and buy-in for learning programs, and how making the skills and

In this episode, we focus on learning leadership with an interview with Tracy Salters, the Director of Global Learning and Development at American Airlines. With a learner population of between 135,000 and 150,000 learners globally, Tracy’s team of 22 learning professionals are responsible for managing programs across multiple disciplines and topics. The conversation explores the

Delegation, the skills and practice of assigning tasks and responsibilities to others, is an important skill for managers and non-managers. Developing the skills and a practice of delegation can create growth for individuals and organizations. In this episode, we explore delegation with expert consultant Joanne Polichetti, the creator of the Delegation Bootcamp, which provides learners

In the past several years, knowledge workers have embraced technical skills and the realities of blended and remote work. For many, particularly those who are in people-centric sales roles, this new way of working has created new challenges to find ways to relate to customers, to manage their time, but also to manage their own